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Can I place orders on the web? To place your order online, simply click the add to cart or buy now button and you'll be directed to your shopping cart, then click "Checkout" to enter your shipping and billing details. Simply contact BigLasers.com via phone to place an order. Rush delivery may be possible on certain items. Please contact us. Orders can be placed online, over the phone, or via mail order. There is no sales tax levied from BigLasers.com Do you have any minimum order requirements I should know about? There are no minimum order requirements when you place an order.
You can contact us with any questions regarding an order, or track online if you're received a tracking number. Do I get an email confirmation after placing my order? You receive an email immediately following any purchase. What options do I have to change my order? Please contact us with any potential order changes.
There are no free samples or trials with any BigLasers.com items. If an item is damaged please contact us immediately for instructions to get a replacement unit. All refunds issued are received within 3-5 business days. Can I return damaged or used goods? Used goods are non returnable, damaged goods can be replaced. Please contact Big Lasers to get instructions. There is a 15-20% restocking fee. What if items are damaged or incorrect? All packages are inspected before shipping. If anything is incorrect or damaged please contact Big Lasers for specific instructions. How long until my lasers ship? Shipping and availability is placed on each individual laser page listing time frames and available stock. Typical delivery for items is 2 - 3 weeks from date of purchase unless otherwise stated. We do not normally ship to P.O Boxes. Please contact us if this is your only option. Yes, we ship to APO/FPO addresses.. Yes, we ship to Canda. Do you send packages internationally? Yes, we ship worldwide. How is shipping cost calculated? Shipping is flat rate with additional costs for every added item. Standard shipping is used for all packages. Will items I order ship together or seperately? Most items are shipped together accordingly. Occassionally items may come seperately and you will be informed of this when and if it is necessary. Do you have a printed catalogue? Not at this time. Is there a Biglasers.com affiliate program? It is in development and will be listed online when available.
Are online transactions completely secure and safe? All payment information is SSL secured and safe to transmit on BigLasers.com. What is done with any contact information I submit? Contact information is stored in case we need to contact you. It is not used otherwise. No information provided is ever shared, rented, or sold. Your information is safe and secure. |
